The problem
The XBOX Support CMS couldn't search across the full, global content areas. You could export XML, but answering a broad question (where does something appear, what's broken, what changed) meant manual investigation or one-off work in Visual Studio. Visibility across multiple content areas was poor, making routine audits surprisingly difficult.
The approach
With AI's help, I started with PowerShell scripts that parsed the CMS XML exports and grew them into roughly twenty C# command-line apps covering automated exports, regex and flexible search, and CSV and Excel reporting. Packaged as simple .exe files, they needed no Visual Studio or scripting knowledge, so teammates could run global content dashboards, broken-link audits, and configuration reports on their own.
The result
Work that had needed an expert and a lot of manual digging became something anyone on the team could run from the command line. The team could finally see across its content, and recurring audits became standard reports people ran themselves.
| Measure | Before | After |
|---|---|---|
| Cross-content search | Limited CMS search | Regex and flexible search across XML exports |
| Content audits | Manual investigation or one-off Visual Studio work | Command-line tools teammates could run |
| Recurring reports | Manual digging | Standard CSV and Excel reports |